Amendola Communications

Tag: crucial conversations

  • Aim for Progress, not Perfection in Crucial Conversations

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    by

    Philip Anast
    in

    In my last post, we learned that a key technique to resolving problems is fostering dialogue with another person, or even a group of people.  This wisdom comes from the best seller, “Crucial Conversations.”  Having the other person’s best interests in mind goes a long way toward resolving work and personal issues.  That seems like…

  • Don’t Let Emotions Rule “Crucial Conversations”

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    by

    Philip Anast
    in

    There is no shortage of books on communication in the workplace to improve collaboration and maximize teamwork.  Harvard Business Review also provides wonderful, well-researched articles that can help one improve communication and leadership capabilities. But one book that I’ve read and re-read over the years stands out: “Crucial Conversations.”  Perhaps the book stands out as…